What is the Luther Advantage

The Luther Advantage is a complete and comprehensive package of benefits designed to make buying—and driving—a vehicle from more than two dozen Luther dealerships a pleasant and convenient experience. From gasoline and car wash discounts to specials on collision or glass repair and e-mail service reminders, the Luther Advantage provides Luther customers with full range of valuable discounts, advantages and guarantees. And it's tough to beat the peace of mind that comes with a 5 Day-500 Mile Exchange Policy and Free CarFax Reports on pre-owned vehicles…or the Fixed Right Guarantee and On-Time Promise on repairs. Or discounted auto glass and paint services, or… Well, you get the point. As much as we like satisfying customers, we like keeping them even more.

New Vehicle Benefits

At Luther, we promise you a great deal and a great deal more. In fact, the real value of doing business with us will become more obvious the longer you own your car. Special Fuel & Car Wash Discounts You’ll save up to 10¢ off every gallon of fuel you purchase at participating SuperAmerica locations during the first 24 months of ownership. You’ll also receive special discounts on selected SuperAmerica car washes. Discounted Auto Glass & Paint Services To help keep your vehicle looking great, we include five, separate $50 certificates from Luther Collision & Glass - auto glass repair, paintless dent repair, chip & scratch repair, interior repair, and alloy wheel repair. Free Emergency Towing If your manufacturer roadside assistance program doesn't include it, we'll provide free towing from within a 25 mile radius of your Luther dealership for 90 days after the date of purchase. See your service consultant for details. Fixed Right Guarantee At Luther, we fix it right the first time. If we can’t —for any reason —your next oil change is on us. On Time Promise Luther performance means your vehicle is ready when we said it would be or we perform your next oil change at no charge. Preferred Rates on Service & Collision Rentals Enjoy preferred rates on rental vehicles when receiving maintenance services at any Luther Dealership or collision repair services at any Luther Collision & Glass Center. All we ask is that you make an appointment. $200 Gift Certificate To thank you for your business, we include a special Friends & Family referral certificate worth $200 off the purchase of any new or used vehicle at any Luther Dealership. Special Offers As a Luther customer, you receive regular offers and free merchandise from a wide variety of marketing partners.

Pre-owned Vehicle Benefits

Your pre-owned Luther vehicle comes with something you rarely get from other dealers: Peace of mind. Special Fuel & Car Wash Discounts You’ll save up to 10¢ off every gallon of fuel you purchase at participating SuperAmerica locations during the first 24 months of ownership. You’ll also receive special discounts on selected SuperAmerica car washes. Peace of Mind Exchange or Return Policy If you don’t love it, just bring it back within 5 days or 500 miles (whichever comes first). We’ll be glad to exchange it for another vehicle or, if you purchased a Luther Advantage Plus vehicle, we'll even give you your money back. See any Luther manager for details. Comprehensive Inspection & Extended Written Warranty Luther Advantage Plus vehicles come with a 30-day written warranty covering virtually everything — from transmissions to tail lights. Then we follow up that initial comprehensive warranty with another 30-day powertrain warranty. In fact, every Luther pre-owned vehicle comes with at a least a 30-day warranty. Free Emergency Towing Just in case, we provide free towing to your Luther dealership from within a 25 mile radius of the dealership for 90 days after the date of purchase. Free CarFax Report & Clean Title Guarantee We run background reports on every vehicle we sell. So, ask for the free CarFax report on your vehicle. We also certify the mileage and search the title to ensure your pre-owned vehicle is clear of salvage or flood damage. Fixed Right Guarantee & On Time Promise At Luther, we fix it right the first time - and it's ready on time - or your next oil change is on us. Discounted Auto Glass & Paint Services To help keep your vehicle looking great, we include five, separate $50 certificates from Luther Collision & Glass - auto glass repair, paintless dent repair, chip & scratch repair, interior repair, and alloy wheel repair. Preferred Rates on Service & Collision Rentals Enjoy preferred rates on rental vehicles when receiving maintenance services at any Luther Dealership or collision repair services at any Luther Collision & Glass Center. All we ask is that you make an appointment. $200 Gift Certificate To thank you for your business, we include a special Friends & Family referral certificate worth $200 off the purchase of any new or used vehicle at any Luther Dealership.

Autmotive Services

After we've worked so hard to earn your business, we intend to keep it. So, we've built an automotive service division that our customers consider second-to-none. State-of-the-Art Facilities From our dealership service departments to our collision and glass repair centers, Luther facilities feature the most advanced automotive technology available. Factory-Trained Technicians Our strong alliance with manufacturers and our commitment to their standards mean only factory-trained experts will repair your vehicle. Convenient Service Hours Luther dealerships have established special service department hours to make caring for your vehicle more convenient. Ask your service consultant for a schedule and a list of current specials. Fixed Right Guarantee At Luther, we fix it right the first time. If we can’t — for any reason — your next oil change is on us. Timely Service Reminders Can't remember when you're due for your next service visit? We take the guesswork out of automotive service by monitoring your vehicle's history and forwarding regular reminders by mail or email. On Time Promise Luther performance means your vehicle is ready when we said it would be or we perform your next oil change at no charge. Preferred Rates on Service & Collision Rentals Enjoy preferred rates on rental vehicles when receiving maintenance services at any Luther Dealership or collision repair services at any Luther Collision & Glass Center. All we ask is that you make an appointment. Online Appointment Scheduling Our new eSchedule system provides a convenient way to schedule and confirm service for your vehicle - 24 hours a day. Just log on to lutherauto.com and look for the eSchedule icon. Free WiFi Now, the information superhighway runs right through our customer lounges, so you'll never be out of touch while your vehicle is being serviced. Chances are your vehicle will be ready to go before you are.

Collision and Glass

Since 1952, thousands of satisfied customers have trusted Luther to care for their automobiles. Our state-of-the-art facilities and factory-trained technicians provide guaranteed repair of all makes and models - no matter where they may have been purchased. Collision Repair From fender benders to major collisions, our repair technicians are experts at restoring your vehicle to original manufacturer specifications. Precision equipment ensures your vehicle is perfectly aligned and computerized paint mixing systems guarantee a perfect match. We'll even work directly with your insurance company to make sure your claims are processed quickly and accurately. Trust the professionals at Luther Collision & Glass to get you back on the road quickly and safely. Glass Repair & Replacement The glass in your vehicle is an essential safety factor. That's why Luther Collision & Glass uses only high quality parts, sealants and adhesives that meet OEM standards. For added convenience, we also offer mobile glass repair and replacement services that come to your home, your workplace or anywhere you prefer. Paintless Dent Repair (PDR) Luther Paintless Dent Repair enhances your vehicle's appearance and value by removing minor dents, dings and hail damage at a fraction of the cost of traditional body work. Many repairs can actually be completed in just a few hours. Our mobile PDR units can come to your home, workplace or anywhere you prefer. Minor Paint Repair Luther's revolutionary Custom Color paint matching technology allows us to repair minor scratches without having to refinish the entire panel. That not only saves you time, but saves you money too. Alloy Wheel Repair Alloy wheel repair is an affordable alternative to costly wheel replacement. Our wheel repair professionals specialize in repairing curb rash, nicks, scuffs and scrapes to your alloy wheels. Repairs are fast and the results are permanent. Interior Repair Let the experts at Luther professionally repair minor cuts, burn marks and scrapes or scratches to your vehicle's interior. Whether the damage is to a dashboard, seat, headrest or door panel, trust Luther Interior Repair to restore your vehicle interior to showroom fresh. Preferred Rates on Service & Collision Rentals Enjoy preferred rates on rental vehicles for up to 5 days during scheduled, non-insurance related collision repair services at any Luther Collision & Glass Center. All we ask is that you make an appointment. Comprehensive Limited Warranty Every Luther Collision & Glass repair is backed by a written, limited, lifetime warranty for as long as you own the vehicle.

FAQs

How and when will I get my Luther Advantage card? Your Luther Advantage card will be mailed to you within approximately 6-8 weeks after your purchase. For example, if you purchase a Luther vehicle in December, we will mail your Luther Advantage package to you by the end of January. What's the first thing I should do when I receive my Luther Advantage card? Write down the customer service # that's located on the back of your card. (1-866-836-6841) Write down your unique card number. If your card is ever lost/stolen, you'll need this number to transfer your balance. There is no other way to retrieve this information. When will my Luther Advantage card expire? Your card is good for two years from the date of issue. Example-If you purchase your vehicle in January 2009, your card will expire on February 28, 2011. How do I use my Luther Advantage card for the SuperAmerica fuel and car wash discounts? Fuel Simply drive to a SuperAmerica Station Store, hand your Luther Advantage Card to the cashier and tell them how much money to load (cards are not pre-loaded with funds). Once you have money on this card, you may use it like a debit card at the pump. Put your loaded card into the credit card slot and wait to see the prices roll back to reflect your savings. Then lift the handle. Pump your gas. Any remaining balance will be printed on the receipt and stored on your card for next time. The pump will stop when you have used up the money on your card. Car Wash Your Luther Advantage Card will be treated as a “show-and-save” card. Please present this to the cashier to receive your discount on the “Works” car wash. The amount of the car wash may be taken off of your card inside the station, or a different form of payment if you prefer. What's my discount when I use my Luther Advantage card at SuperAmerica Stations? $.06/Gallon on Unleaded and Diesel fuel $.08/Gallon on Plus fuel $.10/Gallon on Premium fuel What can I use my pre-loaded Luther Advantage card for? Almost everything at SuperAmerica stores, whether it's fuel, car washes or their convenience food inside. Can I use my Speedy Rewards card with my Luther Advantage card? Yes! Is my fuel and car wash discount available at all SuperAmerica Stores? Your discount is available at all SuperAmerica/Speedway America Station Stores except in the state of Wisconsin and West Virginia as state law prohibits this discount. For the store locator, Click Here. How and when do I renew my Luther Advantage card? You can renew your Luther Advantage card at www.LutherAdvantageRenewal.com and follow the instructions. Please allow 6-8 weeks before your expiration for printing and delivery. Where do I go for help with my Luther Advantage card? Lost or Stolen? Please call 1-866-836-6841 (SuperAmerica cards). Also, have your 19-digit unique card number ready. If you do not have this, there is no way to transfer/retrieve your balance. Trouble with the Luther Advantage Renewal website? Please call 952-258-8800 and ask for Luther Advantage Card Renewal. How do I use my Luther Advantage card for the Holiday fuel and car wash discounts? Simply drive to a Holiday Station Store with your vehicle you have purchased from a Luther Family Dealership, choose the Pay Inside option at Holiday fuel pumps and then present your Luther Advantage card to the associate at the time of payment. The associate will scan your card and automatically deduct the discount earned from your total due. Because of the unique code on the back, your Luther Advantage card cannot be used in conjunction with pay-at-the-pump options. What if I still have a Holiday Station Store card? You may use your Holiday Station Store card through its expiration at Holiday Station Stores. You may go to www.LutherAdvantageRenewal.com to renew and we will send you a new Luther Advantage card to use at SuperAmerica Stations. How and when will I get my $200 Luther Advantage gift certificate? Your gift certificate will be given to you at the time we deliver your vehicle. Where can I use my Luther Advantage gift certificate? Your gift certificate is good for $200 off the purchase of any new or used vehicle at any Luther Dealership. When will my Luther Advantage gift certificate expire? Your gift certificate will expire six months from the date of issue. Can I give the $200 Luther Advantage gift certificate to someone else? Of course. Please feel free to give it to anyone you think may be looking for any automobile. We have more than two dozen Luther stores and carry almost every make and model. Can I use the $200 Luther Advantage gift certificate myself? Absolutely. It can be applied to your next automobile purchase at any Luther Automotive dealership. Most of our customers are repeat customers and we're pleased to offer you this special discount. What is the difference between Advantage Plus and Advantage pre-owned vehicles? Advantage Plus vehicles are vehicles that are seven model years and newer (2003 - 2009) with under 100,000 miles on them. Advantage vehicles are vehicles that do not meet the Advantage Plus criteria. What does my Advantage Plus warranty cover on my pre-owned vehicle? Advantage Plus warranty is for 60 days 2,500 miles. The first 30 days/1500 miles (whichever comes first) Advantage Plus warranty covers failed components. The last 30 days/1000 miles Advantage Plus warranty provides limited power train coverage. See your warranty for details. What does my Advantage warranty cover on my pre-owned vehicle? Advantage warranty provides limited power train warranty for 30 days or 1000 miles (whichever comes first). See your warranty for details. Does my selling dealer have the option of returning or exchanging the vehicle if a mechanical failure occurs within my Luther Advantage warranty? Yes, if they are not able to repair the vehicle with used or aftermarket parts, they do have the option of finding you a different vehicle. What are my options with the five day exchange or return option on my pre-owned car? Advantage Plus vehicles have the five day exchange or return option. Advantage vehicles have the five day exchange option. If for any reason you are not happy with your pre-owned vehicle and you have driven less than 500 miles, just bring it back. We would love to find you something else. See any Luther manager for details. What is on-line scheduling? Most of our Luther Automotive stores now have online scheduling for your service needs. Schedule your service appointment from home by visiting our Dealerships section. Find your dealership, and schedule your appointment. Yes, it's as easy as that. When will I get my Luther Collision & Glass gift certificates? You will receive these certificates from a manager of your Luther dealership as part of your welcome package at the time of purchase. When can I take advantage of preferred rates on service rentals? You will receive preferred rates on rental vehicles when your vehicle is in for service or collision work. All we ask is that you make an appointment. Will I need to show my Luther Advantage card for preferred rates on service rentals? Yes. Please present your card to the service writer at the time of arrival. Do I need to make an appointment to receive preferred rates on service rentals? Yes. This is the only way we can arrange for your rental vehicle. Please notify the service writer of your needs at the time you schedule your appointment. When can I take advantage of free emergency towing? Just in case your manufacturer warranty program doesn't include it, we provide free towing of both new and used vehicles for 90 days after the date of purchase. Your vehicle must be towed to the Luther dealership from which it was purchased from within a 25-mile radius of that dealership. For service during regular business hours, you may call the dealership directly. For towing service outside of regular business hours, please call 1-877-LUTHERS. How does the Luther On-Time Promise and Fixed-Right Guarantee work? At Luther, we fix it right the first time and we fix it on time. If we don’t — for any reason — your next oil change is on us. See any Luther service consultant for more details. How and when can I receive a free CarFax report for a used vehicle? In addition to our multi-point inspection, we also run a CarFax history on virtually every pre-owned vehicle we sell. If you’d like a free copy of the report for your vehicle before purchasing it, just ask your Luther associate. What does the Luther Clean Title Guarantee cover? We certify the mileage on your pre-owned vehicle and also search the title to ensure its history is clear of salvage or flood damage. Are there any other benefits in the Luther Advantage program? We’re exploring new benefits with major retailers all the time and will soon begin sending you special offers via email. Can I make a suggestion regarding the Luther Advantage program? Absolutely! We’ve created this program for you and are very interested in your opinion. Please email your questions or suggestions to ideas@lutherauto.com. Thank you.